Loyal is a healthcare technology company based in Atlanta, Georgia, specializing in AI-powered digital solutions that enhance patient engagement and streamline operations for health systems. Founded in 2015 by CEO Chad Mallory, Loyal offers a comprehensive platform that integrates machine learning and natural language processing to unify provider data, manage digital patient interactions, and gather consumer insights throughout the care journey. As of July 2023, Loyal’s platform is utilized by over 35 health systems, encompassing more than 290 hospitals and 55,000 providers, including notable clients such as UCLA Health and University of Michigan Health. In July 2024, the company secured $33.5 million in Series B funding led by Concord Health Partners, aiming to expand its customer base and advance product development. Loyal is committed to transforming healthcare operations through technology, enabling more accessible, efficient, and consistent care experiences for patients and providers alike.(February 2025)