The Opioid Epidemic is a public health crisis with a highly effective but underutilized clinical intervention - millions of Americans are physically dependent on Opioids but only 10% of those likely to have OUD actually access treatment. Bicycle Health addresses this gap by maximizing accessibility, affordability, and overall quality of care by enabling highly qualified clinicians to reach patients broadly and efficiently through our online platform.

The Clinical Support Specialist is responsible for performing essential support functions to help the healthcare team operate smoothly and efficiently. Primary duties include communicating with patients through phone and chat to provide timely assistance, scheduling appointments, locating pharmacies to fill prescriptions, handling technology support issues, managing patient records, and facilitating communication between patients and providers. This role is a key collaborator with our medical and behavioral health clinicians.

Location: Remote

Schedule: Full time (40 hrs) - Saturday - Wednesday, Monday-Wed 10:45am-7:15pm ES, Sat & Sun 9:30am-6:00pm EST

Target Pay Range: $20.75 per hr 

Benefits:

• 3 Weeks PTO + 8.5 ...