Partner Success Specialist (Remote)
Job Description
About Us
Brave Health is a leading Series C healthcare startup dedicated to making quality mental health services accessible for all. We utilize technology to eliminate barriers and expand access to high-quality therapy programs and psychiatric medication management. Through telehealth services, we are able to reach those in need, when and where they need it.
Job Summary
Brave Health is seeking a full-time Partner Success Specialist within the Partnership team to process new patient referrals from partners and share timely updates using multiple platforms and digital tools.
Responsibilities
- Process 50-125 new patient referrals each day, creating or updating new patient accounts.
- Perform accurate data entry tasks across multiple platforms, including spreadsheets and various web-based portals.
- Communicate effectively with other departments to ensure accurate data and patient success
- Ensure the integrity and security of patient information in compliance with privacy regulations.
- Learn and utilize new technology to optimize processes and systems as we scale to meet growing demand
- Contribute to the ...
The Real Dill ☘️
Here's an alarming stat about mental health readmission rates from a 2022 study from the International Journal of Mental Health Nursing: Unplanned hospital readmission rate is up to 43% in mental health settings. The average readmission rate across general hospital settings? 14%, according to a 2018 study from the Agency for Healthcare Research and Quality. That's a 3:1 higher occurrence of readmission for mental health patients than the general hospital population. Enter Brave Health, a virtual-first behavioral health provider focused on serving Medicaid populations, that now serves over 65 million covered lives in 18 states. With the percentage of psychiatrists accepting Medicaid lessening each year, and 1/4 of Americans using Medicaid, this is a huge opportunity space, both in terms of clinical need and system disruption. (April 2024)
Jon Lee, PT, DPT, OCS, FAAOMPT, MBA
Pickle co-founder
About Brave Health
Telehealth-based mental health care solutions.
MissionTo expand access to high-quality, affordable mental healthcare for everyone.
Wow FactorClaims 2/3 reduction in cost of care, and 90% reduction in hospital readmissions for mental health patients
Company benefits
- 🏡 WFH stipend
Pickle is not affiliated with listed companies unless otherwise noted.
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