Job Description
**WHAT IS CARBON ALL ABOUT?**Our mission is making world-class care accessible to everyone. Carbon Health is a modern healthcare provider that combines smart technology with inviting clinics. We deliver a uniquely seamless experience for both medical professionals and patients through our mobile, virtual and in-person services.
THE JOB AT A GLANCEThe IT Support Specialist will help our Support Engineering team ensure that all Carbon Health internal customers’ technology needs are met and that their IT problems are solved with impactful and educational interactions. The perfect candidate will be efficient, detail-oriented, drive our company compliance goals, and excel at organization. Additionally, this individual will be a great communicator, assisting with our team’s documentation and project management needs.
WHAT YOU’LL DO
- Work alongside a driven, fast paced IT Support team troubleshooting and resolving 100+ tickets on a weekly basis in order of priority and within our SLA commitments of 30 minutes to 1 hour on average.
- Assist employees remotely via written ...
The Real Dill ☘️
The good - Carbon Health boasts a sprawling primary care, urgent care, and telemedicine network cofounded by an experienced team (Eren Bali - Udemy). The bad - they've not been immune to the economic downturn, laying off 25% of its staff in 2022. With that being said, they were extremely active in distributing COVID-19 tests and supporting vaccine administration across California, and have been known to integrate AI into its workflows to make clinicians' lives easier. They seem to be trying to right the ship - here's to hoping they do it. (August 2023)
Jon Lee, PT, DPT, OCS, FAAOMPT, MBA
Pickle co-founder
About Carbon Health
Tech-enabled healthcare provider with a focus on accessible and convenient care.
MissionTo remove traditional boundaries in healthcare and make high-quality, personalized care accessible to everyone.
Wow FactorCarbon Health's innovative approach to healthcare extends to its seamless integration of primary care, urgent care, and specialty services under one platform, providing patients with a unified and efficient healthcare experience that prioritizes continuity of care and convenience.
Pickle is not affiliated with listed companies unless otherwise noted.
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