About Carrot:

Carrot Fertility is the leading global fertility, family-building, and lifelong hormonal healthcare platform providing care for everyone, everywhere. Trusted by more than a thousand multinational employers, health plans, and health systems, Carrot's comprehensive clinical program delivers industry-leading cost savings for employers and award-winning experiences for millions of people worldwide. From maternity through menopause and pre-pregnancy through parenting, Carrot is dedicated to expanding access and improving outcomes. Carrot empowers members with compassionate, personalized, and inclusive support.

The Role:

We’re looking for a Director of Member Marketing Operations & Automation to lead our end-to-end B2C global member marketing operations strategy and execution — driving personalized member engagement, operational excellence, and measurable revenue growth. 

With executive visibility and high cross-functional impact, you’ll own the systems, processes, and data infrastructure that power multi-channel and multi-language member marketing campaigns, while also auditing, optimizing, and implementing strategies to scale personalization, automation, and performance across the full member lifecycle.

This role will serve as a key strategic leader and hands-on ...