Member Advocate- Spanish Bilingual
Job Description
At Collective Health, we’re transforming how employers and their people engage with their health benefits by seamlessly integrating cutting-edge technology, compassionate service, and world-class user experience design.
Start Date: February 24, 2025
Shift: 10am-7pm, 11am-8pm
Collective Health is hiring for its Member Services team in Plano, TX! At Collective Health, we believe Healthcare should be simple, accessible, and technology-driven. But moreover, we believe healthcare should be grounded by the people that it serves. As Collective Health grows so does our team of passionate Member Advocates to question the industry's status quo.
Member Advocates are part of our Customer Experience team and are the first point of contact to support and guide our members through their health care benefits questions. We look for Members Advocates that are motivated by thoughtful perseverance to find solutions to complex issues in the health benefits industry and who will elevate our customer service to the next level. We put the "care" back in healthcare by finding the answers to problems ...
The Real Dill ☘️
The employee benefits pool was an attractive area to monetize for startups - if insurers weren't willing to pay, it makes sense that employers would be looking for ways to attract (and retain) top talent, with benefits being a huge portion of it. Countless startups have ridden the employee benefits wave to superstardom (see: Hinge Health), but there is a downside - when the economy experiences a downturn, benefits are one of the first things on the chopping block. Collective Health is not immune to this, as shown by recent layoffs. However, it's hard to believe that employee benefits will totally go away - and there's always going to be a space to manage these benefits more efficiently and effectively. (August 2023)
Jon Lee, PT, DPT, OCS, FAAOMPT, MBA
Pickle co-founder
About Collective Health
Integrated software solution that makes administering company health benefit plans simpler and more insightful than traditional health insurance company solutions
MissionTo make understanding, navigating, and paying for care effortless, we've evolved the way health benefits work
Wow FactorThird-party study in 2023 from Aon estimated approximately $11 million in lower claims over five years as compared to similar control group
Company benefits
- 🦷 Dental
- 🧠 Mental health benefits
- 👀 Vision
- 📈 Stock/equity
- 🐣 Maternity/paternity leave
- 🏖️ Paid vacation leave
- 🩷 Wellness Benefits
- 🧘 Paid sabbatical
Pickle is not affiliated with listed companies unless otherwise noted.
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