At Collective Health, we’re transforming how employers and their people engage with their health benefits by seamlessly integrating cutting-edge technology, compassionate service, and world-class user experience design.

Collective Health is transforming the way people experience healthcare.  We are building a world-class team and an innovative technology platform for our members, employers, and partners. We believe that accuracy and efficiency are paramount to ensuring exceptional member and employer experiences. To accomplish this, we are reimagining the operational core of health insurance. We are seeking leaders to deliver on this vision.

Our Member Claims team is one of our largest and core teams within Customer Experience, performing the specialized back office work required to operate our employer-sponsored medical plans and run the core processes that power our business. Member Claims Associates perform a wide variety of work with a comprehensive understanding of health plan operations—ensuring medical claims are paid accurately and in a timely manner, researching complicated member issues, and handling the complex details ...