At Collective Health, we’re transforming how employers and their people engage with their health benefits by seamlessly integrating cutting-edge technology, compassionate service, and world-class user experience design.

As the Sr. Manager of Member Claims, you will oversee the entire Member Claims function, ensuring operational excellence, continuous process improvement, and alignment with the broader organizational goals. This leadership position will require a focus on optimizing performance across teams, building and evolving processes to support significant growth, and mentoring the next generation of leaders within the organization. You will be a key driver in shaping the future of our Member Claims operations, contributing to strategic initiatives that enhance the overall member experience and help us scale efficiently.

What you'll do:

• Strategic Leadership & Operational Excellence:

• Own the Member Claims function, including strategic planning, process development, and overall performance management.
• Lead the design, execution, and optimization of key claims adjudication processes that meet evolving business needs.
• Ensure the team meets and exceeds performance targets ...