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    Collective Health
    Posted 11 months ago

    Director, Client Success

    $140,000 - $243,500 per year
    San Francisco, California | Remote
    Lehi, Utah | Remote
    Plano, Texas | Remote

    Job Description

    At Collective Health, we’re transforming how employers and their people engage with their health benefits by seamlessly integrating cutting-edge technology, compassionate service, and world-class user experience design.

    As a Director at Collective Health, you’ll be a key member of the Client Success team where you’ll be instrumental in building strong partnerships with our clients that will lead to long lasting relationships. You'll join an incredible team of people who have worked in many facets of healthcare, from traditional health plans and consulting to niche point solutions and provider systems. 

    Working directly with our Strategic Account Executives, we’ll count on you to collaborate with internal leadership and external stakeholders to drive a great employer experience. 

    What you'll do:

    • Be a senior, strategic voice and trusted advisor in client and channel relationship management, particularly with leadership contacts.
    • De-escalate and resolve complex client situations both internally and externally
    • Work cross functionally to deliver client impact and quality outcomes as a senior strategic partner on large ...

    The Real Dill ☘️

    The employee benefits pool was an attractive area to monetize for startups - if insurers weren't willing to pay, it makes sense that employers would be looking for ways to attract (and retain) top talent, with benefits being a huge portion of it. Countless startups have ridden the employee benefits wave to superstardom (see: Hinge Health), but there is a downside - when the economy experiences a downturn, benefits are one of the first things on the chopping block. Collective Health is not immune to this, as shown by recent layoffs. However, it's hard to believe that employee benefits will totally go away - and there's always going to be a space to manage these benefits more efficiently and effectively. (August 2023)

    JL

    Jon Lee, PT, DPT, OCS, FAAOMPT, MBA

    Pickle co-founder

    About Collective Health

    Integrated software solution that makes administering company health benefit plans simpler and more insightful than traditional health insurance company solutions

    🚀

    MissionTo make understanding, navigating, and paying for care effortless, we've evolved the way health benefits work

    🌟

    Wow FactorThird-party study in 2023 from Aon estimated approximately $11 million in lower claims over five years as compared to similar control group

    Company benefits

    • 🦷 Dental
    • 🧠 Mental health benefits
    • 👀 Vision
    • 📈 Stock/equity
    • 🐣 Maternity/paternity leave
    • 🏖️ Paid vacation leave
    • 🩷 Wellness Benefits
    • 🧘 Paid sabbatical

    Pickle is not affiliated with listed companies unless otherwise noted.

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