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    Doccla
    Posted about 2 years ago

    Customer Success and Delivery Manager (Midlands/North of England)

    Derby, England

    Job Description

    What's the role all about?

    Doccla's delivery team works as the key link between our customers and Doccla's internal teams that deliver our services. 

    As an implementation project manager you will steward our customers from the point of signing a contract through to onboarding their first patients and beyond. Once you have expertly guided the customer through the initial project to the point of safely caring for patients on a virtual ward you will then look to refine and optimise the installation as well as roll out further pathways and upgrades.

    This role includes elements of project management, customer success, and implementation management. Exactly which of these roles you have prior experience in is secondary to being a driven, intelligent, and hardworking contributor ready to roll up your sleeves and get stuck in. Our service is continually evolving and developing and as the implementation expert you will be on the front line, identifying - and often delivering - improvements for patients, clinicians, and ...

    The Real Dill ☘️

    The healthcare workforce crisis is a global phenomenon - the US is far from the only nation dealing with clinician shortages and an aging population. Hospitals all over Europe are struggling with rising costs, as well as staffing and bed shortages. Enter Doccla - riding the "hospital at home" startup wave, serving over a dozen countries and over 10,000 patients. Starting from the UK (and boasting NHS England's former Chief Operating Officer as a strategic advisor), Doccla is expanding rapidly with the goal of being Europe's leading virtual hospital...a hefty challenge, with the rise and fall of fellow UK startup Babylon Health still fresh in the minds of the public. (November 2023).

    JL

    Jon Lee, PT, DPT, OCS, FAAOMPT, MBA

    Pickle co-founder

    About Doccla

    Virtual ward services to reduce costs and improve outcomes

    🚀

    MissionTo provide patients and clinicians with the transformative power of remote patient monitoring

    🌟

    Wow FactorAs of Sept 2023, Doccla has already saved thousands of bed days for the NHS and a 29% reduction in Emergency Admissions

    Company benefits

    • 📈 Stock/equity
    • 📕 Learning and development allowance
    • 🔐 Health insurance
    • 🏡 WFH stipend
    • 💰 Life insurance

    Pickle is not affiliated with listed companies unless otherwise noted.

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