Our team is committed to enhancing physician and patient quality of life through Elation, a SaaS cloud-based clinical platform. We’ve built a product that users love, and we plan to keep it that way by continuing to empathize with users and help them overcome challenges.

Elation Health’s SMB Customer Success team advises and guides our customers, ensuring they adopt Elation and continuously gain business value from our products. We are the trusted point of contact for Elation’s customers throughout their lifecycle: onboarding, adoption, advocacy, and renewal.

In this role, you will be part of our Implementation team, responsible for helping SMB customers deploy and adopt our solutions. Your role will be cross-functional in nature, working alongside and connecting Sales, Customer Support, Support Engineering, Partnerships, and Product, enabling you to experience multiple aspects of our fast-growing SMB segment.

This role requires exceptional communication skills, the ability to lead and support multiple customer needs simultaneously, and comfort explaining technology products to both executives and day-to-day ...