We are seeking Remote Certified Medical Assistants to join our team and support virtual patient care programs. In this role, you will assist patients throughout the telehealth process, including helping them complete electronic portal check-ins, connect to video visits, obtain vital sign measurements from home, provide an accurate medical history, participate in medication reconciliation, and complete screening questionnaires. You will ensure accurate intake documentation, provide proactive technology support, and escalate clinical concerns to Registered Nurses (RNs) as needed. This is a fully remote contract position with an opportunity to make a meaningful impact in healthcare.

What You’ll Do:

• Assist patients with connecting to telehealth video visits and troubleshooting technical issues.
• Guide patients through the virtual intake process, ensuring a seamless experience.
• Collect and document vital signs, medical history, and medication reconciliation.
• Administer and complete screening questionnaires as part of patient intake.
• Handle inbound calls, assess patient needs, and provide appropriate guidance.
• Offer live phone support to answer questions and address ...