Hi, we’re Gravie. Our mission is to improve the way people purchase and access healthcare through innovative, consumer-centric health benefit solutions that people can actually use. Our industry-changing products and services are developed and delivered by a diverse group of unique people. We encourage you to be your authentic self - we like you that way. We’re looking for aMember Services Supervisor. The Supervisor manages and oversees the operational and day-to-day performance of department staff. They help lead, manage, champion, and improve the Gravie member experience and ensure overall performance of direct reports, aligns with operational metrics and service standards. You will:·       Manage individual employee performance encouraging growth, development and the highest service standards·       Coach and correct performance issues and champion success stories on your team·       Work to embrace and ensure Gravie’s culture is embodied in the actions and performance of  team members·       Oversee and lead various projects within Operations or for company-wide initiatives·       Support Operations team in solving complex problems for members, carriers, ...