Heartbeat Health is seeking a stellar Solution Delivery Manager to join our team. 

About the gig

• Ensure all client launches are delivered on-time and within scope, including managing intake, pipeline, tasks and timelines
• Partner with internal and external stakeholders to help solution appropriate workflows and ensure their efficiency and replicability
• Work across stakeholders to ensure resource availability and allocation for launch
• Perform risk assessment and management to minimize launch delays and downstream impacts
• Create and maintain comprehensive project documentation, including project plans and workflows
• Provide project updates on a consistent basis to various stakeholders about progress, barriers and risks
• Drive accountability with various stakeholders to ensure timely and successful launch
• Partner with various functional areas to ensure launch readiness and remove barriers
• Partner with leadership to provide strategic insights to develop implementation best practices
• Complete post launch analysis and performance reporting
• Partner with Customer Success to transition client to steady state management and oversight

About you

• A minimum 5-7 years ...