Hello Heart is seeking a highly motivated and results-driven Strategy and Business Operations Manager to play a pivotal role in driving strategic initiatives, optimizing business processes, and ensuring the company's long-term success through informed decision-making and operational excellence. This position requires a blend of strategic thinking, analytical skills, operational expertise, and stellar communication. 

Key Responsibilities:

• Operations/Execution: Drives execution of cross-functional projects to keep projects on track, ensure key deliverables are completed, align stakeholders, and give visibility into key metrics
• Strategy: Provide strategic insights to leadership and departments to inform the strategic direction of the company: conduct market research (including interviews), drive competitive analyses, and pre-digest information prior to sharing with executives
• Analysis: Gather and analyze large amounts of information quickly
• Problem Solving: Structure complex, ambiguous and potentially charged operational / business issues and develop compelling, insightful recommendations
• Business Performance Management: Develop, manage, and automate the business performance metrics (OKRs & KPIs)
• Project Management: Able to manage multiple projects at once from ...