At Included Health, we are redefining how people navigate healthcare by applying AI to solve real-world challenges. From building conversational agents powered by LLMs to creating predictive systems that support better health outcomes, we’re on the forefront of using AI to make healthcare more accessible, efficient, and personalized.
We’re currently focused on scaling our AI-driven chatbot applications, improving their accuracy and reliability, and expanding their ability to address complex member needs. This role offers the chance to work on impactful, technically challenging problems that directly improve the healthcare experience for millions.

Duties and Responsibilities:

• Lead the planning and execution of AI solutions that simplify healthcare navigation.
• Influence cross-functional teams and roadmaps through technical expertise and value assessment.
• Ensure AI products, including LLM-based agents, are accurate, scalable, and impactful in real-world applications.
• Apply strong product thinking to align AI solutions with user needs, business goals, and the overall vision.
• Mentor team members to maximize their impact.
• Champion best practices in ...