The Senior Manager of Quality Audit leads Included Health's centralized audit team to support client audits of our care and services. This team guides the Quality Audit Program. They provide oversight of continuous readiness, real-time audit coordination/support and post-audit activities associated with scheduled and ad-hoc client audits. The Senior Manager of Quality Audit will report to the Director of Operations Performance and is a people manager.

Responsibilities:

• Continuous Audit Readiness:
• Maintain a deep knowledge of customer contracts, performance guarantees and current risk
• "Test the system" for audit readiness to identify gaps
• Ensure organization is knowledgeable on audit evaluation criteria and partner with training, product, operational teams and clinical teams to ensure readiness to meet audit criteria
• Coordination with training, clinical operations and quality and operational leadership to train on knowledge gaps identified through tracers
• Drive toward automation for Included Health's "standard" audits
• Ensure our audit methodology is compliant
• Audit Coordination and Support:
• Drive creation of materials utilized in audits- both ...