We are looking for an Infertility/Maternity Nurse Care Manager for our Care and Case Management team. Interested nurse care managers must be passionate about holistic and patient-centered care to support members through their healthcare journey and ensure needs are met with industry-leading interventions.
The telephonic Nurse Care Manager will specialize in guiding members through both routine and complex infertility and maternity clinical scenarios, partnering with a multidisciplinary clinical team that includes providers, care coordinators, and other supporting team members to deliver integrated remote care and case management. The Nurse Care Manager should enjoy spending time on the phone, listening to members’ needs, answering questions, and serving as a member advocate. They should excel at creating personalized care plans and possess the clinical acumen to guide members through infertility and maternity journeys, while effectively navigating available benefits and resources. Nurse Care Managers will support members with education, advocacy, and care management through family building/fertility journeys and prenatal/postpartum care, ensuring ...