**About the role:**Our Care Delivery Planning & Strategy team is seeking an experienced Care Delivery Forecasting & Strategy Manager to lead demand, utilization, and staffing forecasting efforts across multiple service lines at Included Health. This leadership role regularly delivers insights on forecast variances, and recommends strategic actions to enhance member experience and team performance. The ideal candidate will have demonstrated expertise in solving problems at both strategic and tactical levels, working cross-functionally, and driving data-driven solutions to support our mission of raising the standard of healthcare for everyone.

Responsibilities:

• Strategic Leadership: Own the regular creation and delivery of demand and headcount forecasts for multiple service lines, balancing member experience, financial targets, and client relationships. Analyze and interpret data in ambiguous and dynamic environments, deriving insights that drive value delivery and creation for clients and team members.
• Cross-Functional Collaboration: Work closely with Practice Ops leaders to understand service line nuances and optimize member needs fulfillment across Care & Clinical staff. Effectively ...