Job Description
The Revenue Cycle Support Specialist provides “Best in Class” support for Included Health's Clinicians so they can focus on providing the highest level of care for our member population. This role serves in the Clinician Support pillar of the Care and Clinical Technology division within our CIO organization. Your primary responsibilities will involve communicating effectively and providing clinical application support for Included Health clinicians.
Responsibilities
- You will respond to call queue support needs for clinicians regarding scheduling, athenaOne EMR application support, prescriptions and other health care coordination needs.
- You will provide essential, advanced application support of the athenaOne EHR and other clinical applications for business departments and end users.
- You will serve as cross-functional agent with the ability to support athenaOne build and maintenance efforts.
- You will follow service level agreements (SLAs) with internal business partners and third parties.
- You will use established protocols to identify and escalate priority issues that need immediate attention
- You will provide tier 1 technical ...
The Real Dill ☘️
Healthcare benefits are a huge expenditure for employers - some estimates show several thousands of dollars per full-time employee. Companies like Included Health have found a huge opportunity to allay some of these costs by offering care directly, and expanding into adjacent services for employers and employees. And, when you calculate how many employees the largest of employers cover (like one of their clients, Wal-Mart), that's a huge financial opportunity for both Included Health and the companies saving money on healthcare expenses for employees. (July 2024)
Jon Lee, PT, DPT, OCS, FAAOMPT, MBA
Pickle co-founder
About Included Health
Healthcare navigation & virtual care services for employers
MissionTo raise the standard of healthcare for everyone
Wow FactorIncludes Wal-Mart amongst its corporate clients
Company benefits
- 🔐 Health insurance
- 🦷 Dental
- 👀 Vision
- 🏝️ Paid time off
Pickle is not affiliated with listed companies unless otherwise noted.
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