**The Role:**As a Claims Support Supervisor, you are responsible for leading and inspiring a team of high performing and highly engaged professionals that work to ensure a quality patient experience. Claims Advocacy handles all communication, paperwork, and negotiations with a health insurance carrier or provider on the behalf of the plan member. You'll be responsible for developing and growing a team of high performing and highly engaged Claims Support Coordinators as well as ensuring a high quality patient experience.

In your first 30 days:

• Onboard with Included Health team and engage in internal learning
• Meet with each of your direct reports, assess their capabilities, understand their motivators and report back to your leadership team
• Explore past employee engagement survey data to gain insight on how to lead and inspire your team
• Learn the process and product; demonstrate proficiency in running a case without assistance

In your first 60 days:

• Plan an event for team building
• Demonstrate knowledge of teams performance ...