
Nurse Supervisor (RN), Virtual Care Support
Job Description
The RNΒ Supervisor, Virtual Care Support is a role that will assist the Service Line and Clinical Managers in overseeing and leading the day-to-day efforts of the Registered Nurses and Certified Medical Assistants working on our Virtual Care Support team. Central to this role will be ensuring clinical accuracy and quality, while maintaining key performance indicators.Β This role will typically be 100% administrative, but with the expectation of supporting the needs of the team during periods of surge or unexpected low headcount.
Position will have direct management responsibilities for ~ 15-20 RNs and CMAs****Schedule: Monday - Friday**Shift:**8:00AM - 5:00PM PST (Pacific Standard Timezone)
Supervisory Responsibilities:
- Provide workflow management, guidance, coaching, and display subject matter expertise to provide thorough support for the team
- Demonstrate thorough understanding of and monitor service levels and performance guarantees on an hourly/daily basis
- Provide training, support, technical and clinical leadership to team members
- Assist the VCS manager in workflow enhancement changes, pilot projects, quality ...
The Real Dill βοΈ
Healthcare benefits are a huge expenditure for employers - some estimates show several thousands of dollars per full-time employee. Companies like Included Health have found a huge opportunity to allay some of these costs by offering care directly, and expanding into adjacent services for employers and employees. And, when you calculate how many employees the largest of employers cover (like one of their clients, Wal-Mart), that's a huge financial opportunity for both Included Health and the companies saving money on healthcare expenses for employees. (July 2024)
Jon Lee, PT, DPT, OCS, FAAOMPT, MBA
Pickle co-founder
About Included Health
Healthcare navigation & virtual care services for employers
MissionTo raise the standard of healthcare for everyone
Wow FactorIncludes Wal-Mart amongst its corporate clients
Company benefits
- π Health insurance
- π¦· Dental
- π Vision
- ποΈ Paid time off
Pickle is not affiliated with listed companies unless otherwise noted.
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