About LunaPhysical therapy is powerful—for developing strength, managing emerging conditions, or recovering from surgery. But it’s challenging for physical therapy to make a significant clinical impact because therapists and patients are worn out. Through technology and innovation, Luna makes it easier to give and receive care. Driving faster recoveries for lasting health in an industry long overdue for change, Luna is reimagining the physical therapy experience for all.
Therapist Support Associate acts as the therapist's trusted advisor providing a voice, support, guidance, and knowledge resources that will facilitate the achievement of their business objectives using the organization's products and services throughout all phases of the therapist lifecycle. Implements strategies and processes that deliver consistent therapist satisfaction and retention.
As a Therapist Support Associate Level I, you will be responsible for providing exceptional customer support to therapists across various communication channels, including chat, email, phone, and video conferencing. You will assist therapists with troubleshooting app issues, answering ...