Senior Client Success Manager, Payer Partnerships
Job Description
Maven is looking for a highly motivated and professional Senior Client Success Manager to join our Client Success team, with a specific focus on supporting enterprise and strategic employer accounts introduced through Maven’s channel partnerships. This person will be on the front lines as a trusted advisor to our clients and a key partner to our channel partnership teams. You will act as a strategic adviser, project manager and product expert to help our clients improve the benefits they reap from working with Maven’s products and services.
As Senior Client Success Manager at Maven, you will:
- Lead a portfolio of employer clients and be the face of Maven for all client-related needs (expected book of business capacity of 15-20+ accounts)
- Maintain high level of client engagement, satisfaction and loyalty, as measured by high client satisfaction scores
- Collaborate with channel partner client executives to manage broader strategic client relationships and unlock additional business opportunities within your portfolio
- Serve as primary point of ...
The Real Dill ☘️
Founded in London, Maven markets itself as the world's largest virtual clinic for women's and family health, and it's growth beyond the UK has been impressive, with members in 175 markets to date. It has attracted hundreds of millions of dollars in funding, with star investors that include Oprah Winfrey and Reese Witherspoon, attracted to its mission of improving care across pregnancy, parenting, pediatrics, menopause, and beyond. It's a bit disheartening how underserved women's health is globally, but Maven Clinic is definitely a company to watch trying to right this asymmetry. (September 2023)
Jon Lee, PT, DPT, OCS, FAAOMPT, MBA
Pickle co-founder
About Maven Clinic
Digital health clinic offering specialized care and resources for women's and family health, from maternity, parenting, pediatrics, menopause, and beyond
MissionTo change the health of the world — one woman, one family at a time
Wow FactorReceived 2023 "Great Place to Work" award
Company benefits
- 🏝️ Paid time off
- 🐣 Maternity/paternity leave
- 📈 Stock/equity
- 🔐 Health insurance
- 🦷 Dental
- 👀 Vision
- 🏦 401K/retirement
- 🧘 Paid sabbatical
Pickle is not affiliated with listed companies unless otherwise noted.
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