Maven is looking for a high energy, passionate, and detailed-oriented Associate to join our Client Success Team. The Associate will play a critical role in supporting Maven’s rapidly growing channel segment with a high level of responsibility and visibility across the team. As part of the Associate team, you will support employers that come in through our Channel partnerships -- fielding implementation related questions, answering inbound client requests, supporting pool engagement targets, producing reports to share with client key contacts, and supporting ongoing relationship management. 

As a Client Success Associate at Maven, you will:

• Serve as a member of the account team which manages our book of Small and Medium size Businesses (SMB)

• Partner with your Associate peers to deliver quick follow up to inbound questions, providing comprehensive, thoughtful, and speedy insights to our clients

• Co-manage a book of business of employers with <5k employees that are contracted through our channel partnerships

• Facilitate day-to-day cross-functional coordination of client activities, including but ...