Maven is looking for a Payment Operations Senior Associate who will be a critical member of the Payment Operations Team focused on ensuring that collections and reimbursements occur in a timely and accurate manner. This person will play a critical role in monitoring and managing balances and resolving discrepancies for providers and for members. 

As a Payment Operations Senior Associate at Maven, you will:

• Review and process complex claims related to Maven’s fertility treatments, procedures and applicable medications in accordance with company policies and benefits plan designs
• Ensure claims are accurately documented and filed compliantly
• Monitor and manage outstanding accounts receivable related to fertility services
• Contact providers and patients to facilitate timely and accurate payments and resolve payment disputes
• Develop documentation, reporting, and collecting strategies; this includes maintaining detailed and organized records of claims, collections activities, and correspondence
• Ensure that patients and providers receive detailed, clear and accurate communications regarding claims and collections matters
• Work with other departments to ensure a ...