
Product Configuration Specialist
Job Description
Memora Health works with leading healthcare organizations to make complex care journeys simple for patients and clinicians so that care is more accessible, actionable, and always-on. Our team is rapidly growing as we expand our programs to reach more health systems and patients, and we are excited to bring on a Product Configuration Specialist.
Product Configuration Specialists ensure that Memora’s Care Programs and platform instances are configured correctly to meet client requirements - they own the technical integrity of each client’s Memora instance. Product Configuration Specialists have a deep understanding of Memora’s product capabilities and use this knowledge to configure the product to meet the client's requirements while ensuring these configurations are delivered on time and within scope. The role also supports both pre and post go-live client configurations and provides technical and product expertise to internal teams throughout both pre and post go-live timeframes. This role will partner with our Clinical Program Managers, Product Managers, Engineers, Implementation Managers, Client Success, ...
The Real Dill ☘️
Inbound patient messages from patients to clinicians can quickly accumulate, and sorting through those messages is both manual and time intensive. Plus, what happens if one of the messages at the end is urgent? This is an overly simplified scenario, but exactly the type of problem Memora Health is trying to help patients and providers avoid with its software through by automating care journeys and using "intelligent triage". Apparently, it's working - it's integrated with the Epic EMR and has received investment and partnerships from several major hospital systems around the country, including the Mayo Clinic. (November 2023)
Jon Lee, PT, DPT, OCS, FAAOMPT, MBA
Pickle co-founder
About Memora Health
Platform that digitizes and automates complex and high-touch clinical workflows
MissionTo make complex care journeys simple for patients and clinicians
Wow FactorPartnered with 50+ healthcare organizations, including the Mayo Clinic, Penn Medicine and Edward Elmhurst Health
Company benefits
- 🏦 401K/retirement
- ⛷️ Unlimited PTO
- 🐣 Maternity/paternity leave
- 🔐 Health insurance
- 🦷 Dental
- 👀 Vision
Pickle is not affiliated with listed companies unless otherwise noted.
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