Description

Description Responsible for daily report distribution, mail room responsibilities, maintenance and oversight of department office equipment, as assigned, and depending upon departmental need. Responsibilities Role & Responsibilities: Performs all support functions related to patient reception, scheduling and financial pre-clearance, ensuring a high degree of patient satisfaction and maximum reimbursement to the institution. Responsibilities include but are not limited to: scheduling, pre-registration, self-pay screening and insurance eligibility determination. Responsible for obtaining and verifying patient demographic and insurance information, determining insurance/payment source, identifying necessary authorization or referral requirements, and assisting with determining and resolving insurance issues Greets patients in person and by telephone and updates their insurance/demographic information in the practice management system Gathers registration and financial information for patient pre-registration, enters the information into the practice management system and ensures all entries are complete and accurate Contacts patients at home to confirm scheduled and canceled appointments, as needed Answers phones for the practice; schedules, re-schedules and cancels patient appointments based ...