Description

Description The Assistant Director of Case Management supports the Director of Case Management with the overall operation of the Case Management Department. At the direction of the Director, this includes oversight of daily activities plus the forward planning of successful strategies to assure timely and efficient care to patients, the delivery of comprehensive front-line Case Management services, including utilization management, care facilitation and discharge planning. The Assistant Director works with the Director to achieve performance targets and desired results by managing people, relationships, and processes conducted by professional staff in multiple disciplines. This individual ensures that the departments achieve their goals and objectives, and is expected to engage internal and external stakeholders in the improvement of clinical case management, outcomes management processes and throughput. In the absence of the Director of Case Management, the Assistant Director serves as the acting Director. Responsibilities 1. Reviews department clinical services and operations, and tracks case management activity. Identifies areas for performance improvement ...