Job Description
Senior Engineering Manager at NexHealth - Business Systems & Tools
You’ll build and lead our Business Systems engineering team - a core pillar that links Product, Engineering, Sales, Customer Success, and Support. This team powers seamless experiences for our 190 employees and over 14,000 provider practices by owning our BackOffice Rails app, HubSpot CRM, Intercom support platform, and our middleware. Success means recruiting and mentoring top engineers, fully automating the customer journey from first-touch through continued support, and surfacing real-time insights that enable every team to move faster and smarter.
What You’ll Do
- Lead and grow your team. Recruit and hire top-tier talent. Set the technical bar for the team and hold them accountable.
- Technical and systems ownership. Drive and review the systems architecture and code solutions. Scale our middleware solutions to enable systems expansion.
- Deliver cross-systems initiatives. Automate our GTM motions to manual onboarding, billing and handoffs. Partner with Product, CS, and Sales to translate needs into robust solutions.
...
The Real Dill ☘️
At a high level, think of NexHealth as trying to build the back-end infrastructure needed for digital innovation in healthcare - kind of like how Striple digitized payments for e-commerce. Simply put, NexHealth is using data to create the ecosystem where companies can immediately "plug in" - and interact directly with an entire host of different vendors, such as AI algorithms, electronic medical records, payment/reimbursement systems, and more. This is a huge undertaking - reducing the "friction" associated with digital innovation in order to accelerate overall adoption and innovation speed of healthcare as a whole. NexHealth has ridden this mission to a $1Bn+ valuation - let's see if they can keep the momentum going. Such a huge undertaking will need to be done step by step, use case by use case, each one presenting its own challenges for adoption and integration. (October 2023)
Jon Lee, PT, DPT, OCS, FAAOMPT, MBA
Pickle co-founder
About NexHealth
Patient experience platform that focuses on improving the patient experience by streamlining communication and appointment management for healthcare providers and simplifying healthcare data flows.
MissionTo accelerate innovation in healthcare
Wow FactorReports over 10K practices are connected to its patient experience platform
Company benefits
- 📈 Stock/equity
- 🏦 401K/retirement
- 🔐 Health insurance
- 🦷 Dental
- 👀 Vision
- ⛷️ Unlimited PTO
- ✈️ Travel stipends
Pickle is not affiliated with listed companies unless otherwise noted.
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