NimbleRxis a technology company that enables people to live their best lives by improving access to reliable, affordable healthcare. Our mission is to bring pharmacies into the future by building a convenient and easy-to-use service that supports pharmacists and empowers patients. We are a fast-growing, technology-first startup doing over $1 billion in GMV annually, and our team stays rooted in a patient-first mentality; we aim to bring all of our patients convenient access to reasonably-priced medications without ever needing to step foot in a pharmacy.
The Customer Support Manager will be responsible for overseeing the daily operations of our customer support team, ensuring they provide outstanding service while meeting KPIs. This role is perfect for a results-driven individual with leadership experience in the tech industry and a passion for creating positive customer experiences.

You will:

• Lead, mentor, and manage a team of support agents, ensuring they deliver timely, accurate, and friendly customer support across all channels (email, chat, ...