Senior Program Manager, Member Operations
Job Description
Omada Health is on a mission to inspire and engage people in lifelong health, one step at a time.
Job overview:
The Senior Program Manager, Member Operations, reports to the Senior Director of Member Operations and is a member of the cross-functional Care Team Leads in Care Delivery and Member Operations Leadership Team. The Member OperationsSenior Program Manager proactively engages with cross-functional stakeholders within Care Delivery and across the company to leverage the voice of the member, drive continuous improvement, root cause analysis, and launch new programs at a time of incredible growth for Omada. A successful candidate will have experience managing business challenges and have the ability to influence and drive cross-functional initiatives forward. They will have a strong bias toward data driven decision-making, and an innate ability to understand how metrics relate to business problems.
This role will be responsible for the following processes: (1) Member Operations Weekly Business Review (WBR) including creating, refining and expanding metrics and driving the weekly ...
The Real Dill ☘️
A digital-first healthcare provider focusing on behavior change for chronic diseases like diabetes and hypertension, Omada Health has seen explosive growth and expansion across many adjacent healthcare fields, such as obesity and musculoskeletal care. It's an interesting journey to assess, one where starting with a huge problem (say, diabetes care) creates dozens (if not hundreds) of different ways to address the problem in society, all while gathering a treasure trove of data to guide future strategy, operations, and initiatives. And Omada's market is gigantic - nearly 100 million Americans alone have pre-diabetes, and nearly half of Americans have hypertension. These gigantic problems (and, thus, gigantic markets) have led to hundreds of millions in funding, with a valuation well over a billion dollars. (October 2023)
Jon Lee, PT, DPT, OCS, FAAOMPT, MBA
Pickle co-founder
About Omada Health
Digital health provider specializig in chronic disease
MissionTo inspire people to make lasting health changes on their own terms
Wow FactorReports 1900+ organizations enrolled in its services
Company benefits
- 🐣 Maternity/paternity leave
- 📈 Stock/equity
- 📕 Learning and development allowance
Pickle is not affiliated with listed companies unless otherwise noted.
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