Hi, we're Oscar. We're hiring a Director, BPO Strategy & Governance to join our to join our Shared Services & Transformation team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role

You will lead a team of Program Managers responsible for core foundational and future -focused initiatives associated with the successful functionality of an internal BPO division. This team is an integral part of Oscar and our overall operations engine

You will play a critical role in the daily operations of both onshore and offshore production-based business units. You will exercise expertise and leadership that is instrumental in maintaining high standards and delivering exceptional service to our internal and external partners

You will oversee the execution of crucial deliverables that ensure the success ...