Program Manager, Quality Assurance
Job Description
Hi, we're Oscar. We're hiring a Program Manager, Quality Assurance to join our Center of Excellence team.
Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.
About the role
As the Program Manager, you will be an individual contributor responsible for leading the development and maintenance of our defect-driven operational quality assurance programs. This role consists of designing, implementing and maintaining programs that ensure the highest quality standards across the operation. You will also be the driving force behind our continuous quality improvement insights, working closely with operational partners and data to derive insights that identify and aid in the long-term prevention of defects.
You will report to the Operations Manager, Total Quality Management.
Work Location:
Oscar is a blended work culture where everyone, regardless of work ...
The Real Dill ☘️
Oscar Health might be one of the biggest insurance "startups" you might not have heard about in clinic - they IPO'd in 2021 on the New York Stock Exchange and hired insurance giant Aetna's ex-CEO in 2023. Primarily insuring rural, underserved markets, Oscar Health is still loss-making, but is making 2024's goal of profitability known. There's definitely a need in this space for quality insurance options for rural and underserved communities - here's to hoping Oscar Health changes the game for millions of Americans. (November 2023)
Jon Lee, PT, DPT, OCS, FAAOMPT, MBA
Pickle co-founder
About Oscar Health
Health insurance company built around a full stack technology platform
MissionTo make a healthier life accessible and affordable for all
Wow FactorGrowing its HolaOscar program for Hispanic & Latino communities, reporting a 72 net promoter score, about 184% above the industry average
Pickle is not affiliated with listed companies unless otherwise noted.
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