About Sensible Care

Our team is the heartbeat of the exceptional care we provide. People work for us because they’re passionate about making a difference. We are looking for our next Receptionist who can contribute to helping patients thrive. 

Our receptionists are the first point of contact for patients and their families, and will be responsible for answering inbound calls, assisting with outbound calls, coordinating appointments, helping with patient inquiries, front desk administrative duties and more.

Schedule: Monday-Friday, 9:00am-6:00pm PST

• Serve as the primary contact for patients and their families, providing information about services, providers, insurance benefits, and resources.
• Coordinate care among internal and external providers, pharmacies, and insurances, ensuring seamless communication.
• Respond to patient inquiries, maintaining accurate and timely communication.
• Gather and share patient feedback with Product, Sales, and Marketing teams for continuous improvement.
• Support management in training new hires by facilitating shadowing opportunities.
• Triage new patient inquiries, providing information about services and ensuring a smooth scheduling process.
• Receiving patient queries ...