Role

We’re looking for a Senior Data Analyst. This role will influence all aspects of the product and business. It will involve building tools to better inform internal teams, enhance decision making, and craft client experience. This role will also help shape our core culture and grow our team. You’ll be working on the biggest big data challenges the company faces and will execute across domains, such as:

• Becoming an expert of our entire data stack: how we get the data from customers, how we normalize that data, and how internal teams and customers consume that data.
• Building, maintaining, and testing data models which support reporting and analytics.
• Improving our customer facing reports, visualizations and dashboards that highlight the value SmarterDx delivers to our customers.
• Conducting data driven investigations into trends and anomalies impacting growth, customer success, product delivery and reliability.
• Developing internal-facing reports and dashboards highlighting the impact of people and systems across the company.
• Empowering internal team members ...