Job Description
Care Coordinator/Front Desk
Great News! The Nation’s Top Physical Therapy Practice (that’s us!) is looking for lifetime members to join our unconventionally passionate family. Our Mission is to get New Yorkers back to life.
How do we do that? With our five-star customer service in Physical/ Occupational therapy and human interaction.
What you will be doing?
As a Care Coordinator you will provide amazing customer service for patients from their first interaction through their last. You are the first and last impression for our patients and must perform the following tasks to the highest standards:
Make our patients feel welcomed and valued, while also controlling the flow of the appointment.Respond to all patient phone calls and emails within 2 hours and always within 24 hours.You will guide our patients entirely through our out-of-network experience.Greet all patients who enter the clinic with a smile.Demonstrate a high level of customer service at all times.Follow the company SPEAR-IT values; ...
The Real Dill ☘️
SPEAR Physical Therapy provides comprehensive physical and occupational therapy services across the New York metropolitan area. Established in 1999, SPEAR has grown to over 52 locations, including sites in Manhattan, Brooklyn, Queens, Westchester, Long Island, and New Jersey. The practice offers a variety of specialized services, such as hand therapy, pelvic floor therapy, sports rehabilitation, and post-surgical recovery. While their growth in NYC has been impressive, they've also been recognized nationally, twice awarded the title of top physical therapy practice. (November 2024)
Jon Lee, PT, DPT, OCS, FAAOMPT, MBA
Pickle co-founder
About Spear Physical Therapy
Provides award-winning physical and occupational therapy services in NYC.
MissionTo combine clinical excellence with an unparalleled patient experience.
Wow FactorReports being named nation's top physical therapy practice by the American Physical Therapy Association.
Company benefits
- 📕 Learning and development allowance
- 🏦 401K/retirement
- 🩷 Wellness Benefits
- ✈️ Travel stipends
- 🏋️♂️ Gym membership
- 🐶 Pet benefits
- 🔐 Health insurance
- 🦷 Dental
- 👀 Vision
- 🧠 Mental health benefits
- 💰 Life insurance
Pickle is not affiliated with listed companies unless otherwise noted.
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