The Team Member Care Advocate offers a convenient and timely resource for the employees of a large nationwide retailer to receive immediate connections to community and company resources. This role can further serve as a partner to help address social determinants of health concerns and other related wellbeing challenges presented by this company's employees. This role will sit onsite at this client’s location. 

What you’ll be doing:

• Identify and make referrals for work-life, financial & legal, and basic needs support
• Link employees to appropriate local and national resources via one-on-one consultation and referral list(s), which may include basic needs (housing, food, transportation, etc.), financial, legal, daily living and other worklife support resources and provide support throughout applications and follow-ups as needed
• Work with customer internal care teams on behalf of those employees in need of emergency funding and resource referrals.
• Offer consultation related to navigating mental health resources (local and national) and available workplace benefits
• Assist in actively linking employees to ...