We are looking for a Care Navigation & Support Coordinator to join our team! We're currently looking for mental health professionals to join our Global Clinical Care Navigation team! Masters degree in a behavioral health field required and licensure or certification as a counselor, social worker, or psychotherapist, psychologist preferred. Fully bilingual (written and spoken) in both English and Hindi. 

This Care Navigator will assist our members through their mental health care journey, while also ensuring our members are incredibly satisfied with the Spring Health experience. The Care Navigation & Support Coordinator exhibits a deep understanding of all patient and clinician workflows and is highly responsive, resourceful, empathic, and professional. They have creative problem-solving skills and a passion for delivering a high-quality experience. This role will report to the Manager for Global Care Navigation and Support. 

What you’ll be doing:

• Utilize active listening and written communication skills to interact with and support patients by by maintaining availability during shift for incoming phone, ...