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    Sprinter Health
    Posted about 1 year ago

    Senior Customer Success Manager, Health Plans

    US | Remote

    Job Description

    At Sprinter Health, our mission is to dramatically expand access to healthcare by reimagining the patient experience—delivered at home and powered by technology for scale.
    The Senior Customer Success Manager, Health Plans is responsible for the implementation, ongoing satisfaction, retention, expansion and outcomes realization for an assigned portfolio of Sprinter Health's customers. 
    You will work with a cross-functional team to ensure team best practices, policies, and customer-first initiatives are met. You act as internal champions to coordinate the processes and motions required for sustained customer success and growth. This is a role that promises a high degree of impact.
    About us:
    We're building the technology and clinical services stack to make preventive, connected healthcare accessible for everyone in the US. We deliver hybrid care (in-home + virtual) backed by data products across 15+ states, serving 60%+ of the US population through major health plans and systems.
    With 1M+ patients and 92+ NPS, we're ...

    The Real Dill ☘️

    The old-school idea of "healthcare at home" has been changing rapidly. Sprinter Health takes it one step further, deploying phlebotomists into the home for initial diagnostics along with a remote care team for oversight, triage, referrals, and more. This is a pretty unique way of addressing the "last mile" challenge common in rural healthcare - and Sprinter Health claims to have served thousands of patients already experiencing a care gap. (July 2024)

    JL

    Jon Lee, PT, DPT, OCS, FAAOMPT, MBA

    Pickle co-founder

    About Sprinter Health

    Mobile in-home healthcare providing deploying phlebotomists for initial diagnostics

    🚀

    MissionTo dramatically expand access to healthcare by reimagining the patient experience—delivered at home and powered by technology for scale

    🌟

    Wow FactorClaims a 98% on-time arrival rate

    Company benefits

    • 🔐 Health insurance
    • 🛟 HSA (Health Savings Account)
    • 👀 Vision
    • 🦷 Dental
    • 🏦 401K/retirement
    • ⛷️ Unlimited PTO
    • 🩷 Wellness Benefits
    • 🏡 WFH stipend
    • 🐣 Maternity/paternity leave

    Pickle is not affiliated with listed companies unless otherwise noted.

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