Job Description
What you’ll do:
- Build systems and tracking that help us identify and solve key user issues at scale & speed.
- Monitor, analyze, and report our key product success metrics, provide insights to inform product roadmap decisions.
- Facilitating user interviews and other market research to inform product decisions.
- Build and own systems to track and share the progress of feature development with internal teams.
- Take proactive steps to document the product management team and our processes and best practices scale with the company.
- Consistently tracking trends and themes from feature requests, support tickets, and churn reasons.
- Compiling reports on recent feature requests and upcoming launches to share with internal stakeholders.
- Craft and maintain practices for communication, cross-department coordination, product knowledge base management, project management, goal setting, metrics reporting, and executive updates.
- Gathering and analyzing product data, surfacing to relevant teams to inform the direction and understanding of key features.
- Feedback Loop Optimization by Implementing strategies to streamline the feedback loop ...
The Real Dill ☘️
Founded in Portugal, SWORD Health is another digital musculoskeletal health unicorn (companies of $1Bn valuation or more) competing with the likes of Hinge Health. This makes sense - there's room in the space for multiple large players, considering the outsized impact of musculoskeletal disorders on national healthcare spending. To see just how much money there is to be made in the space, the Journal of the American Medical Association (JAMA) estimates that low back and neck pain alone accounted for a whopping $134.5B in healthcare expenditures in the US in 2016...with the number 2 spot going to other musculoskeletal disorders at a paltry $130B. The bottom line: surgeries are costly, pain is a huge factor that can be addressed through more conservative means, and physical therapy services are a huge opportunity to address both of these pain points. (October 2023)
Jon Lee, PT, DPT, OCS, FAAOMPT, MBA
Pickle co-founder
About SWORD Health
Digital musculoskeletal care provider offering personalized therapy and support.
MissionTo free two billion people from pain
Wow FactorSWORD Health's gamified approach to rehabilitation engages patients with interactive exercises and challenges, making therapy sessions enjoyable while promoting consistent progress and adherence.
Company benefits
- 📕 Learning and development allowance
Pickle is not affiliated with listed companies unless otherwise noted.
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