Job Description
Introduction:
SWORD Health is a pioneering digital healthcare company working to relieve the millions of people suffering from musculoskeletal pain. Our groundbreaking solution pairs licensed physical therapists with an artificial intelligence powered digital therapist to help people overcome chronic and post-surgical pain faster and more cost-effectively than anything out there. We’re on a mission to reduce U.S. healthcare costs by $70B by making it simple for people to recover at home, without resorting to imaging, surgeries or opioids.
What you'll do :
- The successful candidate will possess excellent communication and customer service skills, be highly organized, and have the ability to multi-task and prioritize tasks appropriately. A background in healthcare or customer service is preferred but not required.
- Provide exceptional customer support: Offering empathetic and solution-focused assistance through various channels. You'll handle inquiries, resolve issues efficiently, and ensure a positive experience in every interaction, contributing to our mission of delivering high-quality digital physical therapy services.
- Drive member engagement ...
The Real Dill ☘️
Founded in Portugal, SWORD Health is another digital musculoskeletal health unicorn (companies of $1Bn valuation or more) competing with the likes of Hinge Health. This makes sense - there's room in the space for multiple large players, considering the outsized impact of musculoskeletal disorders on national healthcare spending. To see just how much money there is to be made in the space, the Journal of the American Medical Association (JAMA) estimates that low back and neck pain alone accounted for a whopping $134.5B in healthcare expenditures in the US in 2016...with the number 2 spot going to other musculoskeletal disorders at a paltry $130B. The bottom line: surgeries are costly, pain is a huge factor that can be addressed through more conservative means, and physical therapy services are a huge opportunity to address both of these pain points. (October 2023)
Jon Lee, PT, DPT, OCS, FAAOMPT, MBA
Pickle co-founder
About SWORD Health
Digital musculoskeletal care provider offering personalized therapy and support.
MissionTo free two billion people from pain
Wow FactorSWORD Health's gamified approach to rehabilitation engages patients with interactive exercises and challenges, making therapy sessions enjoyable while promoting consistent progress and adherence.
Company benefits
- 📕 Learning and development allowance
Pickle is not affiliated with listed companies unless otherwise noted.
The job search that fits your personality
Personalized matches for clinicians, for the coolest jobs in the clinic or beyond
