About SynapticureAs a patient and caregiver-founded company, Synapticure provides instant access to expert neurologists, cutting-edge treatments and trials, and wraparound care coordination and behavioral health support in all 50 states through a virtual care platform. Partnering with providers and health plans, including CMS' new GUIDE dementia care model, Synapticure is dedicated to transforming the lives of millions of individuals and their families living with neurodegenerative diseases like Alzheimer’s, Parkinson’s, and ALS.
The roleThe Support Specialist is a key member of the Synapticure team, providing essential support services to patients, caregivers, and loved ones affected by neurodegenerative diseases. This role drives clinical and administrative functions across the organization, ensuring seamless communication and coordination between members, healthcare providers, payer partners, and external stakeholders. The ideal candidate is empathetic, highly organized, tech-savvy, and adaptable to a fast-changing healthcare environment.

Job Duties – What you’ll be doing

• Patient Engagement: Manage inbound calls, obtain demographic information for new patients, and schedule or ...