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    Tebra
    Posted 10 months ago

    Representative, Product Support

    $50,000 per year
    CR

    Job Description

    Tebra only initiates contact with candidates via email from an official Tebra email address (@tebra.com, @patientpop.com, or @kareo.com) or through our applicant tracking system, Greenhouse. We will only ask you to provide sensitive personal information through our official application portal — not via social media or text message. We do not conduct interviews via instant messaging.

    About the Role

    Someone who will contribute to the development of the department’s plans (and company strategy) by serving as the customer’s advocate: your unique insight into the challenges faced by our clients will help shape Tebra’s product and processes.  We love to nurture our representatives so that commitment and growth within our department can be encouraged. You will have the opportunity to advance your Support career in a fast changing and growing industry.

    Your Area of Focus

    • Provide outstanding customer support to our clients with their Tebra products and services and troubleshoot their technical difficulties
    • Assist clients with navigating through our platform and provide customer support through ...

    The Real Dill ☘️

    Borne from the merger of previous HealthTech software startups Kareo and PatientPop, Tebra is looking to grow its complete practice automation solution for independent healthcare practices around the USA. This makes sense - driving practice success and moderning the tech/operational infrastructure facilitating care are synergistic for a variety of reasons - attracting new patients, delivering modern care, and facilitating payments and operational efficiency. So far, Tebra seems to be working well in terms of growth - 100,000+ healthcare providers to date are already using its systems, covering 90 million patients in the US. But, time will tell if it makes the leap from independent practices to larger hospital entities like Kaiser Permanente, Providence, and HCA. If it manages to serve both large and small healthcare providers, the sky is truly the limit for Tebra. (October 2023)

    JL

    Jon Lee, PT, DPT, OCS, FAAOMPT, MBA

    Pickle co-founder

    About Tebra

    Digital operating solution for independent healthcare practices, connecting with EMRs and other tools across healthcare practice needs

    🚀

    MissionTo unlock better healthcare for every patient by getting your independent practice the right technology and support to thrive.

    🌟

    Wow FactorSystems in use by clinicians with a total reach of >130mn patients

    Company benefits

    • 🏡 WFH stipend
    • 🏝️ Paid time off
    • 🏋️‍♂️ Gym membership
    • 👀 Vision
    • 🦷 Dental
    • 🏦 401K/retirement
    • 🛟 HSA (Health Savings Account)
    • 🔐 Health insurance
    • 🐶 Pet benefits

    Pickle is not affiliated with listed companies unless otherwise noted.

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