Job Description
Role Title: Front Desk Associate (Front and Back Office)
Location: Tia SoHo + Tia Williamsburg
Status: Full-Time
Shift: Monday - Friday (7:30am-4pm)
**Compensation: $**20 - $23/hr.
Reporting to: Clinic Manager
Role Summary: Ensures hospitable patient member experience at the Tia Clinic, and in collaboration with the care team and Clinic Manager, maintains efficient patient operations. Actively participates in reporting feedback/suggestions related to patient care, and clinic or front of house process to supervisory staff.
Values :
Achieve excellence, with regard to impact over effort
- Be compassionate
- Practice a meritocracy of ideas
- Ownership mentality
Abilities:
- Client service mentality, understanding + ease of practice “hospitality principles”
- Creative problem-solving
- Process - oriented thinking
- Conflict Resolution
- Ability to navigate ambiguity
- Enthusiastic, energetic, and friendly disposition despite highly demanding environment
- Ability to maintain composure under stress
- Cross-functional collaboration
- Interpersonal communication: be aware of other’s reactions and embody empathy
- Proven ability to learn from mistakes, ability to reflect
Skills:
Proficiency in core MS/Google Suite
- Vitals documentation
- Autoclaving steralization + disinfecting
- Supply expiry review
Supply management & ordering
- Customer ...
The Real Dill ☘️
Women's health and FemTech, while still underserved, have been receiving more and more funding over the past half decade or so, with players ranging from Maven to Kindbody to Tia, all addressing different parts of the underserved women's health crisis. This is great, and about time. Tia, backed by the likes of Melinda French Gates and partnered with Cedar-Sinai in LA, is one of the bigger players, with well over $100mn raised to date. This space in general is exciting to watch and grow - because the need is there, and there's so much more we can do for patients. (March 2025)
Jon Lee, PT, DPT, OCS, FAAOMPT, MBA
Pickle co-founder
About Tia
Integrated women's health and wellness platform.
MissionTo create a new standard of care for women
Wow FactorPartnering with Cedars-Sinai to expand reach to 100,000+ women in Los Angeles
Company benefits
- 📈 Stock/equity
- 🏡 WFH stipend
- 🔐 Health insurance
- 🦷 Dental
- 👀 Vision
- 🏦 401K/retirement
- 🤖 Tech and hardware provided
- ✈️ Travel stipends
Pickle is not affiliated with listed companies unless otherwise noted.
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