Job Title: Director, Market Operations & Strategy

Role Description: As the Director, Market Strategy & Operations, you will play a pivotal role in shaping patient-centric, clinically excellent, and financially durable clinic operations across Tia’s markets (NY, LA, AZ, SF). This role will significantly impact the supply side of our business and have a wide range of responsibilities including capacity planning, care margin optimization, utilization management, enhancing the patient experience & improving clinic team retention. Collaborating closely with clinical leadership, you'll lead strategic and tactical efforts to enhance patient care and improve operational workflows in our clinics. Your responsibilities will include owning the development and execution of operating plans, implementing data-driven solutions to drive performance metrics, and collaborating with cross-functional teams to support strategic initiatives in the market. 

Hybrid Role: (1x/ in clinic)

Key Responsibilities:

• Supply & Utilization Management
  • Own workforce planning models for each of our markets to forecast staffing needs and hit productivity & financial targets
  • **Analyze operational data and develop dynamic ...