JOB DESCRIPTION - Clinic Supervisor

ROLE: Clinic Supervisor

DESCRIPTIONThe Clinic Supervisor reports to the Senior Clinic Manager and is responsible for leading the clinic support team to deliver exceptional patient experiences. This role focuses on streamlining clinic processes, maintaining high standards of service delivery, and achieving care goals for patients while in the clinic. The primary objective is to ensure smooth coordination between patients, healthcare providers, and support staff while upholding industry regulations and best practices.

REPORTS TO: Senior Clinic Manager

ESSENTIAL FUNCTIONS

The ideal candidate will have a solid understanding of clinic-based healthcare operations, practical leadership skills, and a commitment to promoting patient well-being.

People Management and Team Support

Floor support will be limited to less than 40% of scheduled hours to ensure primary focus on overseeing staff, managing operations, and performing administrative tasks essential to team success.

• Supervise the clinic support team, including Medical Assistants (MAs), front desk staff, and phlebotomists, to ensure high-quality patient care and effective clinic operations.
• Act as the primary escalation ...