Customer Service Representative - Billing
Job Description
Are you looking for a career that aligns your passion and values with your purpose? Then we are looking for you!
At Valera Health we are at the forefront of tele-mental health. We are committed to delivering compassionate mental health care that is accessible and affordable to all. To learn more about Valera, check us out HERE.
Watch to learn more about Valera Health here!
Customer Service Representative-RCM
The Valera Health customer care representative is responsible for providing customer service and support to healthcare customers. The representative will be responsible for responding to customer inquiries, providing information about products and services, and resolving customer issues. The representative must have excellent communication skills and be able to build positive relationships with customers. You can expect to provide customer service and support to healthcare customers, respond to customer inquiries, provide information about products and services, and resolve customer issues.
Typical duties and Responsibilities:
- Answer incoming calls & emails from customers with a 48-hour turnaround time.
- Assist customers ...
The Real Dill ☘️
Mental health is a complicated space for patients, providers, and insurers. It's often used as a "catch-all" term which doesn't really do it justice - encompassing a wide range of diseases, a seemingly uncountable number of environmental and genetic factors, and the ever-present challenges of polypharmacy, provider shortages, and access restrictions makes mental health a critically underserved area of societal need. Valera Health, based out of Brooklyn, is looking to change all of this, branding itself as a "one-stop-shop" for those in need of mental health support. A huge challenge - and one that Valera is scaling to meet. They've raised over $70mn at this point, and are employing clinicians across the mental health space (NPs, psychologists, social workers, and more) to help accomplish it's mission. (April 2024)
Jon Lee, PT, DPT, OCS, FAAOMPT, MBA
Pickle co-founder
About Valera Health
Remote mental healthcare service provider
MissionBehavioral healthcare isn't one size fits all, and no one should be excluded from receiving the care they need.
Wow FactorClaims patient engagement was at 68%, whereas tech adoption among Medicaid populations is usually at 30%
Company benefits
- 🔐 Health insurance
- 🦷 Dental
- 👀 Vision
- 🏦 401K/retirement
- 🏝️ Paid time off
- 💰 Life insurance
- 🤖 Tech and hardware provided
Pickle is not affiliated with listed companies unless otherwise noted.
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