About VirtualHealth:

VirtualHealth’s platform, HELIOS®, is the first comprehensive platform purpose-built for integrated value-based care and deployed by some of the most innovative healthcare organizations in the country to manage millions of lives. Through the HELIOS® platform, VirtualHealth empowers healthcare organizations to achieve enhanced outcomes while maximizing efficiency, improving transparency, and lowering costs. For more information, please visit www.virtualhealth.com.

The Position:

As an Associate member of the Client Operations team, you will be responsible for delivering white-glove customer service and product support to all VirtualHealth customers. 

This challenging and rewarding role sits at the intersection of client operations, product management, and client success responsibilities. The Client Operations team is the face and voice of VirtualHealth to everyday users of the HELIOS platform, while also providing crucial “voice of the customer” insight back to the VirtualHealth organization. You will utilize extensive problem-solving, communications, prioritization, and organizational skills to ensure that all customer issues are tended to with the appropriate level of care, with the understanding ...