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    Vitable Health
    Posted about 1 year ago

    Director of Customer Success

    US | Remote

    Job Description

    Vitable Overview

    At Vitable Health, our team of engineers, clinicians, and operators are building a delightful and affordable primary care offering designed specifically for the 80 million Americans who are uninsured or under-insured.

    We built Vitable because healthcare is complex and expensive, but everyone needs it. Our vertically integrated primary and urgent care health program is delivered through a network of nurse practitioners via virtual or in-home visits. We designed our plan to make high-quality concierge care accessible to everyone.

    We're growing quickly and are well-capitalized from world-class investors like YCombinator, Softbank, and First Round Capital along with incredible founders and operators with experience building and funding unicorns like Michael Seibel (YC, Twitch), Immad Akhund (Mercury), Allison Pickens (Gainsight), Jack Altman (Lattice), Dan Folkman (GoPuff) and others. We’re looking for passionate and dedicated team members to join Vitable and help us deliver care to more members!

    Role Overview

    The Director of Customer Success is responsible for leading Vitable’s high performance CS team, responsible for the ...

    The Real Dill ☘️

    There are many gaps in the US healthcare system from a coverage standpoint, and Vitalize Health is focusing on a very specific one: hourly workers. Specifically, what happens if you're an hourly worker, make too much to qualify for Medicaid, but not enough to cover the premiums, deductibles, and other costs of other insurance plans? Vitalize Health, coming out of Philadelphia, is working to change that, charging a monthly subscription rate to employees for basic healthcare coverage. This gap may seem crazy to clinicians from single payer systems like the UK's NHS, but is widespread in the US. And Vitalize? They've been backed by giants like billionaire Peter Thiel, Softbank, and Y Combinator to fulfill its mission. (November 2023)

    JL

    Jon Lee, PT, DPT, OCS, FAAOMPT, MBA

    Pickle co-founder

    About Vitable Health

    Primary care services offered through employee benefits, aimed at hourly workers

    🚀

    MissionBuild the most delightful healthcare experience and make it accessible to everyone

    🌟

    Wow FactorFlat monthly fee for healthcare coverage for gig workers

    Company benefits

    • ⛷️ Unlimited PTO
    • 🏡 WFH stipend
    • 🤖 Tech and hardware provided

    Pickle is not affiliated with listed companies unless otherwise noted.

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